IT Help

Technical Support for the Marshall Community

Our Mission

Information technology is foundational to the achievement of Marshall’s vision and strategic goals. Marshall IT Services enable and underpin Marshall’s aspirations by: providing safe and secure access to technology and systems; supporting students, faculty and staff in their use of technology; facilitating communication on campus and around their world; enabling the sharing of electronic information; managing and analyzing data related to community and stakeholder interactions; maintaining and enhancing systems and technology infrastructure; and empowering innovative teaching, research, and outreach.

Contact information, and self-serve solutions to common problems.

I forgot my password to my Marshall account.

Please be advised that your USC and Marshall accounts share the same password, but your username is different for each of those accounts, your USC username is netid@usc.edu whereas your Marshall username is netid@marshall.usc.edu. If you are sure you have forgotten your password, you can use the Password Reset tool available here.

What are Marshall IT hours of operation?

Hours of Operation Mon-Thurs: 7:30 AM - 7:00 PM PST
Fri: 7:30 AM - 4:30 PM PST
Sat: Closed
Sun: Closed

What are Facilities hours of operation?

Mon-Fri: 8:30 AM to 5 PM PST

How Do I reach Marshall IT Helpdesk?

Via Phone (213) 740-3000

Via Email
service@marshall.usc.edu

Via Web
Marshall Service Portal

Walk-in Location
Fertitta Hall (JFF), Room 305

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